1. What Services Do You Offer?

Customer service should be your top priority when finding a pool cleaning service. Any potential contractor should demonstrate an ability to describe their services clearly and concisely. Be sure to ask about other services they offer besides cleaning, as they can come in handy when you have other issues or questions about your pool.

2. How Often Will My Pool Be Cleaned?

Whether the pool cleaning company can get you on the schedule for weekly, bi-weekly, or monthly cleanings, they should value your time. Here, punctuality and communication are key. Set clear timelines and expectations when inquiring about consistency.

3. What Are Your Qualifications?

Cleanliness doesn't come easy. Vet any potential hires to determine if they're dependable and trustworthy. Look for an established company with a record of delivering high standards. This is the best way to ensure your pool will be given the attention it deserves.

4. Are Your Licensing and Insurance Up to Date?

Accidents happen. Working with hazardous chemicals near decorative tile, water lines, and electricity invites risk. Verify that your contractor has all the necessary credentials. This includes a contractor's license and liability insurance. Ask for this information up front, but also inquire about their employee training and screening programs.

5. What Do Your Existing Customers Think?

Finally, check in on some happy customers. Ask the service for references, as this is a great way to ask previous customers about their experiences. They'll tell you the truth and let you know what to expect from the service.

Cost alone shouldn't influence your decision. When hiring a pool cleaning company, find a partner who won't leave you to just sink or swim. Contact Big Splash Pool Service today for pool cleaning services you can depend on!